Terms of Service

1. Overview

AgencyScope provides AI visibility testing, run tracking, and white-label reporting tools for agencies and similar professional teams. These terms apply when you access AgencyScope at agencyscope.ai or use any related product workflow.

2. Operator

AgencyScope is operated by its founder as an individual operator based in China. AgencyScope is not currently operated through a separately incorporated company. For service, legal, privacy, billing, or security requests, contact the relevant email address listed in these terms and our Privacy Policy.

3. Acceptable use

You may use the service only for lawful business purposes. You may not misuse the platform, interfere with its operation, reverse engineer protected parts of the service, submit content you do not have the right to use, or use AgencyScope to generate deceptive, unlawful, infringing, or harmful material.

4. Your content and intellectual property

You retain ownership of the data, prompts, brand assets, and other materials you submit. You grant AgencyScope the limited rights needed to host, process, and display that material in order to operate the service.

You are responsible for ensuring that you have the right to submit client, brand, competitor, prompt, and report data to the service, including where that data is processed by third-party AI providers.

5. Service disclaimers

AI platform outputs can vary over time and may depend on third-party systems outside our control. AgencyScope does not guarantee rankings, traffic, commercial outcomes, or uninterrupted availability.

Reports, scores, summaries, recommendations, and AI-generated insights are provided for review and decision support. You should verify important findings, evidence, and client-facing claims before relying on or distributing them.

6. Limitation of liability

To the maximum extent permitted by law, AgencyScope is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from your use of the service.

7. Payments and billing

Paid subscriptions renew according to the plan selected at checkout unless cancelled before the next billing date. Fees are charged using the payment method you authorize through Creem, our Merchant of Record for payment, tax, invoice, refund, and chargeback handling where applicable.

For purchases completed through Creem Checkout, Creem may act as the seller of record or independent controller for payment-related processing under its own terms and privacy policy. AgencyScope remains responsible for providing access to the software service according to the plan purchased.

Subscription limits, included usage, billing interval, discounts, and renewal terms are shown before checkout. You are responsible for reviewing the plan details before purchasing or upgrading.

8. Cancellation

You may cancel a paid subscription before the next renewal date. Cancelling stops future renewals but does not automatically refund prior charges. Refund eligibility is described in our Refund Policy.

9. Suspension and termination

We may suspend or terminate access if we reasonably believe there is misuse, non-payment, unlawful activity, or a material violation of these terms.

10. Governing law

Unless mandatory law in your jurisdiction provides otherwise, these terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law rules.

11. Contact

Questions about these terms can be sent to [email protected]. Billing questions can be sent to [email protected]. Privacy or data processing questions can be sent to [email protected].